Services · Odoo support
Cloudmen provides Odoo support in Saudi Arabia for businesses running Odoo Enterprise, whether we implemented it or another partner did. We resolve issues, improve configuration, guide users and keep your Odoo operations moving after go-live.
01
Choose the arrangement that fits how you use Odoo:
Yearly support contract (AMC) – a fixed yearly arrangement with the team that knows your system, for day-to-day questions, fixes and planned improvements.
Support hour packages – a prepaid block of hours for occasional help, small changes and training, used when you need it.
For larger changes, such as a new module, an integration or an upgrade, we agree a written scope first.
02
Functional support for sales, purchase, inventory, accounting, projects and payroll
Configuration reviews, user guidance and process improvements
Integration and customisation troubleshooting
Data, reporting and performance investigations
Upgrade planning, testing and production-readiness checks
03
Support often leads to bigger work. We upgrade older Odoo versions with their custom modules, take over and fix projects another partner started, and connect Odoo to your banks, online stores, devices and mobile apps. See how we work as your Odoo partner.
04
Cloudmen supports VAT reporting, ZATCA e-invoicing (Fatoora) and Saudi payroll and end-of-service workflows when the correct localisation is configured and validated against your actual filings and business processes.
05
We first understand the issue and its business impact, then identify the safest fix or improvement. For changes that affect production, we agree the scope, test the result and document the next step with your team.
06
We also support the apps around Odoo: our van sales and HR mobile apps, and Odoo Sync for Zid, Salla and YouCan stores, so the whole setup has one team behind it.
FAQ
Yes. We can review the current configuration, understand the outstanding issues and agree a practical support or improvement scope.
Yes. Cloudmen supports Saudi businesses remotely and can coordinate with teams in Riyadh, Jeddah and other cities.
Yes. Upgrade and integration work starts with an impact review, a test plan and a clear production handover.
An AMC is a yearly support contract that covers ongoing help from the team that knows your system. Support hours are a prepaid block you use when needed. We recommend the right one after a short review of your setup.
Our support is built around Odoo Enterprise. If you run Community, we review your setup first and tell you plainly what we can support.
Talk to us
A free Odoo consultation about your processes, systems and timeline. No obligation.
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